Ruchy AI working name — decision A

Recognized

Every caller has a file the AI writes after each call, in plain English — not a transcript. That file is what makes the second call feel like a second call.

How it's kept

• The AI writes the file at the end of each call; the next call starts by reading it.
• The caller can ask "what do you have on me?" and hear it read back, and ask it to forget something.
• The file is the caller's. Ruchy sees themes and flags, not the file — unless the caller says yes. Decision K.
• Recordings: kept 30 days, kept never, or the caller chooses. Decision L.

Between calls

Signing up

• Card first, like BunchText — or a free first ten minutes before the card. Decision E.
• Calling from a phone it doesn't know: "I don't recognize this number" + a text with the sign-up link. A second phone is added on the page.
• Stripe, already live under BunchText LLC; the charge reads "RUCHY AI".

Learning Ruchy

Not "trained" the way people say it. We don't retrain a model on her. On every call the model is handed her instructions, her material and her examples — and that pile grows every time she teaches it. Retraining comes later, if ever, once there are hundreds of her answers.

Where her answers go

Her actual voice

A professional voice clone (ElevenLabs) from about thirty minutes of clean recording. She owns it, it's used only here, and every call says it's an AI. Or a good stock voice. Decision F.

What it runs on

What it sounds like when it's right

Ruchy listens to ten calls and says "that's me" to eight. Until then we keep tuning the instructions, not the model. That's step 2 of the build plan.

Safety

Ruchy is licensed. This has to be built to the strictest rule in the country, not the loosest.

What Ruchy sees

Build plan

Two different jobs: the plumbing and the brain

Telnyx's assistant, Vapi and Retell are plumbing: the phone line, the ears, the mouth, handling interruptions and the half-second of silence. Claude is the brain. Vapi and Retell let us plug in our own brain — so the brain is Claude either way.

The brain: Opus 5 on the call, Fable 5.1 after it

Step 2 status

code written Sept 15 The brain is a small server on BunchText's Firebase: a turn endpoint for Vapi (Opus 5, streaming), a "who's calling" endpoint that picks the greeting from the caller's file, and an after-call writer (Fable 5.1) that rewrites the file. Waiting on two things from AJ: an Anthropic API key, and a Vapi account with the test number.

Where it lives

This presentation at ruchyai.bunchtext.com; the brain at ruchyai.bunchtext.com/api. The product on BunchText's Firebase and Telnyx, billed through BunchText's Stripe. Address: ruchy.bunchtext.com or her own domain — decision N.

Pricing

What a minute costs us

About 20–25¢ a minute all in, an estimate until step 2 measures it. A twenty-minute call ≈ $4–5. So "unlimited" is not on the table.

Ruchy's hour is $250–300. The AI at 50¢ a minute is $30 an hour, at 3 AM. Decision D. How BunchText is paid — decision P.

Questions for Ruchy

Recorded, not typed. Her answers are the product.

How you talk

1. How do you open with someone new?
2. What do you ask first, always?
3. Ten phrases you say every week.
4. Five things you would never say.
5. Someone starts crying. What do you do, and what do you not do?
6. How much do you talk versus listen — a number.
7. Do you give homework? What does it sound like?
8. How do you end a session?
9. Yiddish and Hebrew words you use without thinking.
10. Humor — where, and how much?

What you believe

11. In one paragraph: how do people change?
12. What does growth look like week to week, for a mother?
13. Attachment — explain it to a mother in two minutes.
14. Inner child — when do you bring it in, and how?
15. Motivational interviewing — what does it sound like in your mouth?
16. What from play therapy, Theraplay and sand tray survives on a phone call with an adult?
17. Where do you disagree with the mainstream?
18. "We can only give connection when we feel connected ourselves." Say more.

The books

19. Which books shaped you? The list.
20. For each: the three ideas you carry, and one you disagree with.
21. Which do you tell clients to read?
22. Your trainings — what did each change in how you work?

Situations · two to four minutes each, on tape

23. A mother who yelled and feels like a monster.
24. Four-year-old, tantrums every morning.
25. A teenager who has shut the door.
26. "My husband thinks this is nonsense."
27. Can't sleep from worry.
28. A mother who says she feels nothing.
29. A wife who feels unseen.
30. Guilt about screens.
31. A child who won't go to school.
32. A caller who wants to be told what to do.
33. A caller who calls every day.
34. A caller who is simply lonely.
35. A caller who is angry at you.
36. "Should I put him on medication?"
37. "Does my child have ADHD?"
38. Someone who was your client.
39. A father.
40. "I think my marriage is over."
41. A parent who is dying.
42. "You're a computer. Why should I listen to you?"

Boundaries

43. What must it never do?
44. What must it always hand to a person?
45. Who gets the text when it does — and at 3 AM?
46. Your clients: in or out? Men? Teens?
47. Which questions do you want sent to you instead of answered?
48. Shabbos and Yom Tov — off, or on?

The journey

49. What should it remember about a person?
50. What should it never write down?
51. How should it check in between calls, if at all?
52. How should it say goodbye when someone is done?

Costs

Spent so far connects when the brain is live

Every Claude call and every Vapi call bill is metered as it happens, split into build (now) and run (after launch). Detail and the answers themselves are on the training page.

To build — proof of concept

"Training" is the cheap part — under $10 of Claude. Minutes on the line are the cost, before and after launch.

To run — one minute on the phone

Her cloned voice is the single biggest line: the clone runs on our own ElevenLabs plan, not Vapi's 2¢ pass-through. Decision F is a money decision.

To run — a month

Fixed = ElevenLabs plan (grows with minutes), Telnyx number, Firebase. Vapi has no monthly fee on pay-as-you-go.

What we charge against what it costs

The caps (decision I) protect A and C: a caller on A who talks 240 minutes costs $53 against $49 unless the overage bills. Ruchy's share vs BunchText's — decision P. Prices are list prices as of Sept 15, 2026; the meter above is the truth.